Frequently asked questions
Answers for trade buyers. Can't find yours? Ask us on WhatsApp.
- How do I get a price?
- Send the part number on WhatsApp (+971 56 454 5381) or by email (info@mokcorporation.com). We reply with availability and price. Prices depend on quantity and destination, so we do not publish them online.
- How can I place an order?
- Send your part numbers and quantities to our sales team on WhatsApp (+971 56 454 5381), by email (info@mokcorporation.com) or with the form on the contact page. We confirm availability and price before you order.
- Which vehicles do you specialise in?
- Spare parts for Japanese and Korean vehicles — passenger cars, commercial vehicles and trucks, and heavy machinery.
- Do you supply parts for trucks, buses and heavy equipment?
- Yes. Besides cars and pick-ups, a large part of our range is for Japanese and Korean trucks and buses — Isuzu, Hino, Mitsubishi Fuso, Nissan and others — and for heavy equipment such as Komatsu.
- OEM, genuine or aftermarket — what do you supply?
- From stock: the aftermarket range — parts from the Japanese manufacturers we represent (TBK, NAKANO, TONYCO, BELTON, HARDEX), Japanese makers such as DAIDO, IZUMI and RIKEN, and our own registered brands made to OE dimensions and tested. To order: genuine parts (the vehicle manufacturer's own brand) for Japanese and Korean vehicles, and parts for American and European vehicles for fleet orders. We say on every quote which is which, and we do not sell counterfeit parts.
- How do I order genuine parts?
- Send the part numbers or the VIN with the quantities on WhatsApp (+971 56 454 5381) or with the contact form. We confirm the numbers and availability and quote to order; genuine parts are supplied against a confirmed order and are not kept in stock.
- Which brands do you supply?
- Seven brands of our own — MOK Technic®, MTE®, MTE Technic, MOKCO®, VOLTON®, ASAHI® and SANYCO® — and, as sole agent, TBK Japan, NAKANO Spring, BELTON, HARDEX Corporation and TONYCO.
- Can I search by OEM or cross-reference number?
- Yes. The product search looks in our part numbers and in OEM and cross-reference numbers. Dashes and spaces do not matter.
- Can I see real photos of a part before I order?
- Yes. Tap “Ask for real photos on WhatsApp” on any product page. For parts in stock we send photos of the actual part and its box.
- Can you check that a part fits my vehicle?
- Yes. Send us the chassis number (VIN), or a photo of the old part with its number, and we confirm the right part before we send the price.
- Left-hand or right-hand drive — does it matter?
- For some parts it does — steering racks, for example, are different for left- and right-hand drive. Tell us which one you need and we confirm the correct version before we send the price.
- What do "In stock" and "On order" mean?
- In stock: the part is in our warehouse now. On order: we can supply it but need to bring it in first — ask us for the lead time.
- My part is not on the website. Can you still supply it?
- Very likely. Not every part number is listed online yet, and our team can source specific brands and items on request, depending on availability. Send it to us on WhatsApp and we will check.
- Can I see your full catalogue?
- Yes. Every part we have in stock is in the product search on this website, and our brochure shows our full range — ask us for it on WhatsApp.
- Do you supply individual car owners?
- Yes. Walk-in customers are welcome at our showroom in Deira, Dubai. Most of our customers are trade buyers: importers, wholesalers, distributors and workshops.
- Do you export?
- Yes. We export by sea and air from Dubai to customers across the Middle East, Africa, the CIS and beyond, and help with the logistics of international shipping. The export page explains how ordering works.
- Which regions do you supply?
- Customers across the Middle East, Africa, the CIS and Central Asia — from Dubai, by sea and by air.
- What support do you provide for workshops and importers?
- Technical specifications, help with catalogues and finding the right part number, and reliable delivery for bulk and repeat orders.
- How do I become a distributor or partner?
- Contact us on WhatsApp (+971 56 454 5381), by email (info@mokcorporation.com) or with the form on the contact page to discuss a partnership.
- Where are you?
- Our head office is in Dubai, our showroom is in Deira, Dubai, and our warehouse is in Sharjah. Addresses and maps are on the contact page.
- In which languages can I write to you?
- Our team answers in English and Arabic. You are welcome to write in French, Russian, Portuguese or Swahili too — we will reply.
- What are your opening hours?
- Mon–Fri: 9:00 am – 6:00 pm
- Which payment methods do you accept?
- Bank transfer for trade and export orders. Buying at the showroom? Ask our team about the payment options there.
Send us your part numbers
We reply on WhatsApp with availability and price.
Showroom
Shop No. 2 & 3, Bliss Square Hotel Building, in front of Naser Abdulla Hussain Masjid, 19C Al Borj Street Deira, Dubai United Arab Emirates